A multifaceted teaching session exploring positive communication in challenging situations was created by palliative medicine registrars. An interactive presentation was followed by four small group simulation scenarios designed to give participants opportunity to practice communication using role-play and receive feedback. The scenarios were dealing with anger, breaking bad news, collusion with relatives, and challenging senior colleagues when active treatment is no longer felt appropriate.
Sixteen IMTs participated in the teaching session. They completed pre- and post-course questionnaires regarding their skills and confidence in communicating effectively in challenging situations. Questionnaire responses were analysed alongside supplementary qualitative feedback.